Privacy Policy
How Mining AI collects, uses and protects your personal information.
1. Introduction
Mining AI ("we", "us", "our") is dedicated to safeguarding the privacy of site visitors and customers. This Privacy Policy describes which personal information we gather, the purposes for gathering it, and our treatment of such information when you access our website and offerings.
2. Information We Collect
- Identity data - full name, date of birth, official photo identification required for account setup and KYC/AML verification.
- Contact data - email address, phone number, postal address.
- Financial data - financial payment information, record of transactions, documentation of funds origin.
- Technical data - IP address, browser type, device identifiers, cookies and usage analytics.
3. How We Use Your Data
- To verify identity and comply with regulatory obligations.
- To provide, maintain and improve our platform and services.
- To process payments and detect fraudulent activity.
- To communicate with you regarding your account, updates and support requests.
- To send marketing communications where you have consented (you may opt out at any time).
4. Legal Basis
We process personal data under one or more of the following lawful bases: performance of a contract, compliance with a legal obligation, our legitimate interests, or your consent.
5. Sharing and Disclosure
We may disclose personal information to licensed payment service providers, KYC/AML screening providers, hosting service providers, legal and financial consultants, and authorized government bodies as mandated by applicable legislation. We do not monetize or commercialize personal information.
6. International Transfers
Where personal data is transferred outside your jurisdiction, we ensure appropriate safeguards are in place, including standard contractual clauses.
7. Data Retention
We maintain personal information for the duration required to deliver services and meet legal, regulatory and financial obligations - ordinarily no less than five years following account termination.
8. Your Rights
In accordance with relevant legal frameworks, you may request access to, modification of, removal of, limits on, or transfer of your personal information, and you may decline certain kinds of processing. Please contact us using the details provided below to assert these rights.
9. Cookies
We employ fundamental and performance-tracking cookies to maintain website functionality and analyze visitor behavior. Cookie preferences may be adjusted via your web browser's settings.
10. Security
We apply administrative, technical and physical safeguards designed to protect personal data against unauthorised access, disclosure, alteration or destruction. No system is perfectly secure, and we cannot guarantee absolute security.
11. Changes
We may update this Policy from time to time. The latest version will always be available on this page with the updated date.
12. Contact
For privacy questions or to exercise your rights, contact the Mining AI Data Protection team via our contact page.